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Terms of Use

NOTE: A “Manhattan transfer” is when a job goes from Point A to Point B staying in Manhattan without ANY other stops.

NOTE: All “Manhattan transfers” include 15 minutes of free waiting time at the pick up location and/or the final destination.

NOTE: Pickups at airports include up to 30 minutes free waiting time for domestic flights, and 45 minutes free waiting time for international flights.


Terms of Agreement

All jobs are billed by time or flat rate.

Hourly rates are calculated from the time the vehicle leaves the garage until it returns. All Hourly jobs will be billed to the next quarter hour.

Telephone, gratuities, tolls, parking fees and heavy packages are not included in the minimum rates.

Stretch Limousines and Executive Vans can be equipped with a TV and DVD or VCR.

For reservations picking up at the airport, UNIVERSAL will update flight arrival up to one hour before scheduled pick up time. We will only adjust the time for early flights if the chauffeur’s schedule permits.


Clients agree to be fully responsible for all costs stated above. Clients cannot alter or cross out any portion of this pre-printed fax agreement form.

Only the “original pre-printed rates”, “additional charges”, “minimum hours” and “cancel reservation to avoid charge” will be valid.

Unused reservations not cancelled before cut-off times (see column on right of chart) are billed at the minimum rate.

Universal International reserves the right to terminate an order on location if the party behaves in a manner that endangers him or herself or the vehicle. Absolutely NO alcoholic beverages or any illegal narcotics are to be brought into the vehicle.

UNIVERSAL INTERNATIONAL IS NOT liable for delays caused by acts of God or nature, airline/train/ship arrival and/or departures, riots, strikes, breakdowns, or any other conditions beyond our control.

All van, limousine, & sedan rates are subject to a 20% gratuity GEC 12%, 2% workman’s compensation and $5.00 SVC fee.

Corporate invoicing from Universal International Limousine is available with monthly usage exceeding $1200, on a company-wide basis.

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