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Feedback Survey

 

What Method(s) Did You Use to Make Reservation(s)?

(check all that apply)
Travel Agent Out Call Center Our WebSite Other
 
 
If other please specify:


What Method(s) Did You Use to Modify/Cancel Reservation(s)?

(check all that apply)
Travel Agent Out Call Center Our WebSite Other
 
 
If other please specify:


Please rate the following, as applicable:

Excellent

Good

Fair

Poor

Reservations Made via Our Worldwide Reservations Center

 
The reservationist was knowledgeable.

The reservationist was courteous

Reservations Made via Our Web Site

 
The process was efficient.

Our Executive Sedan Service

 
The pick-up was on time

The driver was prepared, courteous and professional.

The vehicle was clean.

The ride was smooth and relaxing.

Our Account Management Service

 
Receipts were delivered to you timely and accurately.

If applicable, Payment discrepancies were resolved timely.

If applicable, corporate Payment accounts and/or cost center accounts were accurately billed.

Your rewards programs were credited timely.

Your Overall Experience with Universal Limo

 
Please rate your overall experience with Universal Limo.



Additional Comments/Suggestions

 
   
We encourage you to send us additional comments about your Universal Limo experiences, as well as suggestions to help us serve you better.


Your Contact Information

 
   
Your First and Last Name
Your Contact Phone Number
Your Email Address
Reservation Number (if known)


   
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